Privacy Policy
At Alitaste, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, products, and services.
1. Information We Collect
Personal Information You Provide
When you interact with our services, we may collect:
- Account Information: Name, email address, password, and profile details
- Purchase Information: Billing address, payment method details (processed securely through third-party processors)
- Contact Information: Details you provide when contacting customer support
- User Content: Reviews, comments, photos, and other content you submit
- Communication Preferences: Your choices about marketing emails and notifications
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, clicks, downloads, and navigation patterns
- Cookies and Tracking: Information stored through cookies, web beacons, and similar technologies
- Location Data: General location information based on IP address
Information from Third Parties
We may receive information from:
- Payment Processors: Transaction confirmations and payment status
- Social Media: If you connect social media accounts or share our content
- Analytics Services: Aggregated usage statistics and performance data
- Marketing Partners: Information about your interactions with our marketing campaigns
2. How We Use Your Information
We use your information to:
Provide Our Services
- Process orders and deliver digital products
- Maintain and manage your account
- Provide customer support and respond to inquiries
- Send transactional emails (order confirmations, download links, etc.)
Improve Our Services
- Analyze usage patterns to enhance user experience
- Develop new recipes and products based on user preferences
- Test new features and functionality
- Conduct research and analytics
Marketing and Communication
- Send promotional emails about new recipes, products, and special offers (with your consent)
- Personalize content recommendations
- Inform you about updates to our services
- Conduct surveys and gather feedback
Legal and Security
- Comply with legal obligations and requests
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service
- Resolve disputes and legal issues
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business:
- Payment Processors: To process transactions securely
- Email Services: To send communications and newsletters
- Analytics Providers: To understand website usage and performance
- Customer Support Tools: To provide efficient customer service
- Cloud Storage: To securely store and backup data
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal process or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate fraud or security issues
With Your Consent
We may share information for other purposes with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Security Monitoring: Regular monitoring for security threats and vulnerabilities
- Secure Payment Processing: We use PCI-compliant payment processors
- Regular Updates: Security measures are regularly reviewed and updated
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Account Management
- Access: You can access and update your account information at any time
- Correction: You can correct inaccurate personal information
- Deletion: You can request deletion of your account and associated data
Communication Preferences
- Email Marketing: You can unsubscribe from promotional emails at any time
- Notifications: You can manage notification preferences in your account settings
Data Rights (Where Applicable)
Depending on your location, you may have additional rights:
- Right to Access: Request a copy of your personal information
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal information
- Right to Portability: Request transfer of your data in a portable format
- Right to Object: Object to certain types of data processing
- Right to Restrict Processing: Request limitation of data processing
Cookies and Tracking
- You can manage cookie preferences through your browser settings
- You can opt out of certain analytics and advertising cookies
- Some features may not function properly if cookies are disabled
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Functions: Enable core website functionality
- Analytics: Understand how our website is used
- Personalization: Remember your preferences and settings
- Marketing: Provide relevant advertisements and content
Types of Cookies We Use
- Strictly Necessary: Required for website functionality
- Performance: Help us analyze website usage
- Functional: Remember your preferences and settings
- Marketing: Used to deliver relevant advertisements
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill legitimate business purposes
When information is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
If you are located outside of [Your Country], please note that your information may be transferred to and processed in [Your Country] where our servers are located. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notification to registered users
- Displaying a prominent notice on our website
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: Support@alitaste.com
Address: 1624 West Beall Street, Bozeman, Montana 59715 USA
Data Protection Officer
If required by law, you can contact our Data Protection Officer at: [Insert DPO Contact]
Supervisory Authority
If you believe we have not addressed your privacy concerns adequately, you may have the right to lodge a complaint with your local data protection authority.
This Privacy Policy applies to all information collected through our website, mobile applications, and other digital services operated by Alitaste.